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| Part Number | Description | |
| CON-ESW-ICM-97131 | Essential SW Network IVR Queue Slot License | |
| CON-ESW-NAMOPTBNT | Essential SW Network Transfer - Blind | |
| CON-ESW-ICM-98302 | Essential SW Network-based ICM - Small | |
| CON-ESW-ICM-98610 | Essential SW Network-based ICM System Manager | |
| CON-ESW-ICM-98611 | Essential SW Network-based ICM System Manager HDS | |
| CON-ESW-ICM-98612 | Essential SW Network-based ICM System Mgr HDS Upg | |
| CON-ESW-IPCX40EN | ESSENTIAL SW NEW 4.0 ENHANCED Deployment | |
| CON-ESW-IPCX40PR | ESSENTIAL SW NEW 4.0 PREMIUM Deployment | |
| CON-ESW-IPCX40ST | ESSENTIAL SW NEW 4.0 STANDARD Deployment | |
| CON-ESW-41ENH | ESSENTIAL SW NEW 4.1 ENHANCED Deployment | |
| CON-ESW-41PREM | ESSENTIAL SW NEW 4.1 PREMIUM Deployment | |
| CON-ESW-41STAN | ESSENTIAL SW NEW 4.1 STANDARD Deployment | |
| CON-ESW-50ENH | ESSENTIAL SW NEW 5.0 ENHANCED Deployment | |
| CON-ESW-50PREM | ESSENTIAL SW NEW 5.0 PREMIUM Deployment | |
| CON-ESW-50STAN | ESSENTIAL SW NEW 5.0 STANDARD Deployment | |
| CON-ESW-HNODESK | ESSENTIAL SW No Deskop for regular or ERI Agent lic | |
| CON-ESW-ENODESK | ESSENTIAL SW No Deskop for regular or ERI Agent lic | |
| CON-ESW-NASR-3.X | Essential SW Nuance Speech Recogn | |
| CON-ESW-NTTS-3.X | Essential SW Nuance Text-to-Speec | |
| CON-ESW-NASR-3.0 | Essential SW Nunce Spch Recog.SW-Cisco Appr.Plat. |