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| Part Number | Description | |
| CON-ESW-ICD3XPA5 | Essential SW 5 Cisco IP Phone Agent ICD 3.X | |
| CON-ESW-ICD3XMT5 | ESSENTIAL SW 5 Cisco Media Termination ICD 3.X | |
| CON-ESW-ICDIOPT5 | ESSENTIAL SW 5 ICD 3.X IVR Port Option | |
| CON-ESW-ICD3XERE5 | ESSENTIAL SW 5 IP ICD On Demd Recdg. ICD3.X | |
| CON-ESW-IVR3XPO5 | Essential SW 5 IVR 3.X Ports | |
| CON-ESW-ICD3XECT5 | Essential SW 5 Per Agent CTI ICD 3.X | |
| CON-ESW-QM3XPO5 | Essential SW 5 QM 3.X Ports | |
| CON-ESW-41CMBUN | ESSENTIAL SW 5 Seat CCX STD CCM Bundle | |
| CON-ESW-UCCX45CB | ESSENTIAL SW 5 Seat IPCCX STD Bndl AVAIL w CCM Only | |
| CON-ESW-IPCX40CB | ESSENTIAL SW 5 Seat IPCCX STD CCM Bun-AvailONLY wCCM | |
| CON-ESW-NSR-SL5 | Essential SW 5 Sgl Lang.Nunce-3.X-ASRPrt | |
| CON-ESW-NTTS-SL5 | Essential SW 5 Sgl Lang.Nunce-3.X-TTS-Prts | |
| CON-ESW-TTS3SL5 | ESSENTIAL SW 5 Single Language Nu | |
| CON-ESW-ICD3XEU5 | Essential SW 5 Std-Enh Agnt.Dtop.Upg.ICD3.X | |
| CON-ESW-ICD3XSU5 | Essential SW 5 Upg 2.x to Std Agt Dtops ICD3.X | |
| CON-ESW-ICD3XPA50 | Essential SW 50 Cisco IP Phne Agnt ICD 3.X | |
| CON-ESW-ICD3XMT50 | ESSENTIAL SW 50 Cisco Media Termination ICD 3.X | |
| CON-ESW-ICD3XEI50 | Essential SW 50 Exp Upg Enh 3.X Enh to later 3.X | |
| CON-ESW-ICDIOPT50 | ESSENTIAL SW 50 ICD 3.X IVR Port Option | |
| CON-ESW-ICD3XER50 | Essential SW 50 IP;ICD On Demd Recod. ICD3.X |