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| Part Number | Description | |
| CON-ESW-U-FOMAX | ESSENTIAL SW Csc Unty Data Store 33-96 ses per prcsr | |
| CON-ESW-U-FO4-32 | ESSENTIAL SW Csc Unty Data Store 4 -32ses per prcs | |
| CON-ESW-HSIEBEL | ESSENTIAL SW Csco Siebel Connector for reg ERI or ARI | |
| CON-ESW-ESIEBEL | ESSENTIAL SW Csco Siebel Connector for reg ERI or ARI | |
| CON-ESW-SYMK9V3 | ESSENTIAL SW CSCO Unified Mobile Communicator sw for Symbian | |
| CON-ESW-MSPK9V3 | ESSENTIAL SW CSCO Unified Mobile Communicator sw for Windows | |
| CON-ESW-MPAUSW60 | ESSENTIAL SW CSCO Unified MP Audio Conf Svr sw rel 6 | |
| CON-ESW-INTMSS60 | ESSENTIAL SW CSCO Unified MP Msoft Intgrtn pkg 6.0 | |
| CON-ESW-CTIAGT500 | Essential SW CTI Agent License - | |
| CON-ESW-CTIAGT200 | Essential SW CTI Agent License - | |
| CON-ESW-HCTITKIT | ESSENTIAL SW CTI Toolkit for regular ERI or ARI Agent | |
| CON-ESW-ECTITKIT | ESSENTIAL SW CTI Toolkit for regular ERI or ARI Agent | |
| CON-ESW-CBBCAL | ESSENTIAL SW CUMC BlackBerry Client Access Lic for CUMA V3.x | |
| CON-ESW-SYMCAL | ESSENTIAL SW CUMC Symbian Client Access Lic for CUMA V3.x | |
| CON-ESW-WMCAL | ESSENTIAL SW CUMC Windows Mobile Client Access Lic for CUMA | |
| CON-ESW-CVPAUD | ESSENTIAL SW CVP - Audium | |
| CON-ESW-CVPADPOR | ESSENTIAL SW CVP - Audium Call Services Port license | |
| CON-ESW-CVPADPTL | ESSENTIAL SW CVP - Audium Self Service Pt Lic Min 500 | |
| CON-ESW-CVPADMN5 | ESSENTIAL SW CVP - Audium Self Service Pt Lic Min 500 | |
| CON-ESW-CVPADSVR | ESSENTIAL SW CVP - Audium Server with Media |