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| Part Number | Description | |
| CON-ESW-ICS-10000 | ESSENTIAL SW Maintenance NAM Server | |
| CON-ESW-ICS-20110 | Essential SW Maintenance Partition | |
| CON-ESW-ICS-22198 | Essential SW Maintenance PG Upgrade to Redundant | |
| CON-ESW-ICS-20102 | Essential SW Maintenance Schedule Link | |
| CON-ESW-ICS-22199 | Essential SW Maintenance Small PG Upgrade to Redundant | |
| CON-ESW-ICS-20101 | Essential SW Maintenance SQL Gateway | |
| CON-ESW-ICS-23002 | Essential SW Maintenance Supervisor AWS | |
| CON-ESW-ICS-10300 | Essential SW Maintenance Svc Provider Non-Prod Suite | |
| CON-ESW-ICS-23001 | Essential SW Maintenance System Manager AWS - Client | |
| CON-ESW-ICS-23000 | Essential SW Maintenance System Manager AWS - Full | |
| CON-ESW-ICS-22110 | Essential SW Maintenance Third Party CTI Connection | |
| CON-ESW-ICS-20241 | Essential SW Maintenance Three-media Agent | |
| CON-ESW-ICS-20213 | Essential SW Maintenance Turnkey CTI Agent | |
| CON-ESW-ICS-20002 | Essential SW Maintenance Turnkey CTI Server Standalone | |
| CON-ESW-ICS-20240 | Essential SW Maintenance Two-media Agent | |
| CON-ESW-ICS-23210 | Essential SW Maintenance Web View Client | |
| CON-ESW-ICS-23011 | Essential SW Maintenance Web View II | |
| CON-ESW-ICS-23010 | Essential SW Maintenance Web View Server | |
| CON-ESW-MCSSKT14 | ESSENTIAL SW MCS-7815-I1; Top Lvl MCS-STARTERKIT-14 | |
| CON-ESW-CCSCMBN40 | Essential SW Media Bldr. for ICM Integ.4.0 |