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| Part Number | Description | |
| CON-ESW-MCS78KCM | ESSENTIAL SW HW/SW CallMgr 5.0 78 | |
| CON-ESW-UPPGTY25 | ESSENTIAL SW HW/SW PPA0500 PhoneProxy 1.0; 25 UserLic | |
| CON-ESW-UPPGTY | ESSENTIAL SW HW/SW PPA0500; Ph. Proxy 1.0 No User Lic | |
| CON-ESW-ICD30EBSP | ESSENTIAL SW ICD 3.0 Enhanced Bun | |
| CON-ESW-ICD3XEBS | Essential SW ICD 3.0 Enhanced Bundle | |
| CON-ESW-CRS3.0NFR | Essential SW ICD/IVR/QM 3.0 Not for Resale Kit | |
| CON-ESW-ICD30SRED | Essential SW ICD;Std.3.0 Red.SWforCiscoAppr.Plt | |
| CON-ESW-ICM3VSS7 | Essential SW ICM 3.3V SS7 CARD | |
| CON-ESW-ICMEAGL | ESSENTIAL SW ICM Agent Licenses | |
| CON-ESW-ICM-ALT | Essential SW ICM Alarm Tracker | |
| CON-ESW-ICM-12075 | Essential SW ICM Alcatel 4400 Expanded | |
| CON-ESW-ICM-12005 | Essential SW ICM Aspect Expanded | |
| CON-ESW-ICM-SVRBA | Essential SW ICM Base Server Top | |
| CON-ESW-ICMBLA6K | Essential SW ICM Bld.Agt.Lic.Tier6-6k or more | |
| CON-ESW-ICMBLA1 | Essential SW ICM Blded Agt Lic. Tier1 - 0 to 99 | |
| CON-ESW-ICM-11050 | Essential SW ICM Brite Peripheral Gateway | |
| CON-ESW-ICMBUN | ESSENTIAL SW ICM Bundled Configuration | |
| CON-ESW-ICM-62002 | Essential SW ICM Central Controller | |
| CON-ESW-ICM-12100 | Essential SW ICM Cisco ICM Software | |
| CON-ESW-ICM-11030 | Essential SW ICM Conversant Peripheral Gateway |