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| Part Number | Description | |
| CON-ESW-IMA-JTA | Essential SW PBX/ACD Media Blender IM (Lucent JTAPI) | |
| CON-ESW-IMA-DLC | Essential SW PBX/ACD MediaBlender IM(Dialogic CTC) | |
| CON-ESW-UMFOUSR | ESSENTIAL SW Per user for Unified Messaging Failover | |
| CON-ESW-VMFOUSR | ESSENTIAL SW Per user for Voice Messaging Failover | |
| CON-ESW-PA-NFR-1X | ESSENTIAL SW Personal Assistant NFR | |
| CON-ESW-PASVRM | ESSENTIAL SW Personal Assistant Svr SW 1.3 10 usr 2 | |
| CON-ESW-QM30-RED | Essential SW QM 3.0 Redt. SW-Cis.Appr.Plat | |
| CON-ESW-QM3X-RED | Essential SW QM 3.1 Redundant Sof | |
| CON-ESW-QM-3.X | Essential SW QM 3.1 Software and 12 QM Ports | |
| CON-ESW-QM3.0 | Essential SW QM;3.0-SW-12;QM Prts-Cis.Appr.Plat | |
| CON-ESW-ICD30ESV | ESSENTIAL SW Qty 1 IP ICD Enhnaced Server | |
| CON-ESW-ICD30SSV | Essential SW Qty 1 IP ICD Standard Server | |
| CON-ESW-ICS-20130 | Essential SW Redund ICM Svr for IPCC w/25 TCTI Agent | |
| CON-ESW-ICS-95121 | Essential SW Redundant GeoTel Gateway | |
| CON-ESW-100USR | ESSENTIAL SW Regional Package-Unity Connection; 100 | |
| CON-ESW-200USR | ESSENTIAL SW Regional Package-Unity Connection; 200 | |
| CON-ESW-25USRK9 | ESSENTIAL SW Regional Package-Unity Connection; 25usr | |
| CON-ESW-CN2100USR | ESSENTIAL SW Regional pkg-Cnctn 100 users 8 prts | |
| CON-ESW-CN2200USR | ESSENTIAL SW Regional pkg-Unity Cnctn 200 users 8 prts | |
| CON-ESW-CN2300UR | ESSENTIAL SW Regional Pkg-Unity Conn 300 Usrs-8 Pts |