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| Part Number | Description | |
| CON-ESW-60ENH1 | ESSENTIAL SW CCX 6.0 ENH Seat Qty 1 (agent or super) | |
| CON-ESW-60ENHS10 | ESSENTIAL SW CCX 6.0 ENH Seat Qty 10 (agent or superv | |
| CON-ESW-60ENHS25 | ESSENTIAL SW CCX 6.0 ENH Seat Qty 25 | |
| CON-ESW-60ENHS50 | ESSENTIAL SW CCX 6.0 ENH Seat Qty 50 | |
| CON-ESW-CCX60NE | ESSENTIAL SW CCX 6.0 ENH Server; Seat Software | |
| CON-ESW-60PRESE1 | ESSENTIAL SW CCX 6.0 PRE Seat Qty 1 (agent or super) | |
| CON-ESW-60PRES10 | ESSENTIAL SW CCX 6.0 PRE Seat Qty 10 | |
| CON-ESW-60PRES25 | ESSENTIAL SW CCX 6.0 PRE Seat Qty 25 | |
| CON-ESW-60PRES50 | ESSENTIAL SW CCX 6.0 PRE Seat Qty 50 | |
| CON-ESW-CCX60NP | ESSENTIAL SW CCX 6.0 PRE Server; Seat Software | |
| CON-ESW-CCX60NS | ESSENTIAL SW CCX 6.0 STD Configurable Option for serv | |
| CON-ESW-60STD1 | ESSENTIAL SW CCX 6.0 STD Seat Qty 1 (agent or super) | |
| CON-ESW-60STDS10 | ESSENTIAL SW CCX 6.0 STD Seat Qty 10 | |
| CON-ESW-60STDS25 | ESSENTIAL SW CCX 6.0 STD Seat Qty 25 | |
| CON-ESW-60STD50 | ESSENTIAL SW CCX 6.0 STD Seat Qty 50 (agent or super) | |
| CON-ESW-41QMS1 | ESSENTIAL SW CCX QM 41 SW; License - Single User | |
| CON-ESW-50QMS1 | ESSENTIAL SW CCX QM 50 SW; License - Single User | |
| CON-ESW-41WFMS1 | ESSENTIAL SW CCX WFM 41 SW; License - Single User | |
| CON-ESW-50WFMS1 | ESSENTIAL SW CCX WFM 50 SW; License - Single User | |
| CON-ESW-41WFOS1 | ESSENTIAL SW CCX WFO 41 SW; License - Single User |