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| Part Number | Description | |
| CON-ESW-CTICTD2K5 | Essential SW SASU;Cisco Toolkit Desktop minimum 2500 | |
| CON-ESW-IPCSUPCTS | Essential SW SASU;Cisco Toolkit Superv. For IPCC Lic. | |
| CON-ESW-CCSADV1 | Essential SW SASU;Complex Agent; Minimum 1; Max 99 | |
| CON-ESW-ICMBLA2K5 | Essential SW SASU;ICM Bld.Agt Lic.Tier5- 2.5K to 5999 | |
| CON-ESW-ICMBLA100 | Essential SW SASU;ICM Blded Agt Lic. Tier2-100 to 399 | |
| CON-ESW-ICMBLA400 | Essential SW SASU;ICM Blded Agt Lic. Tier3- 400to999 | |
| CON-ESW-ICMASA1 | Essential SW SASU;ICM Soft ACD Agt Lic. min.1 max 99 | |
| CON-ESW-ICMASA400 | Essential SW SASU;ICM Soft ACD Agt Lic.min400max.999 | |
| CON-ESW-ICMPIML01 | Essential SW SASU;ICM Soft ACD PIMLET for Avaya G3 | |
| CON-ESW-ICMAGV400 | Essential SW SASU;ICM Voice Agt Lic. Tier3-400 to 999 | |
| CON-ESW-CCSCMBN30 | Essential SW SASU;Media Blender NT 3.0 | |
| CON-ESW-CCSCMB1 | Essential SW SASU;Media Blnder Agt; Min. 1; Max 99 | |
| CON-ESW-NAMOPTMUL | Essential SW SASU;Multiple NAM | |
| CON-ESW-NAMOPTGW | Essential SW SASU;NAM Application Gateway | |
| CON-ESW-NAM-SVR | Essential SW SASU;NAM Server | |
| CON-ESW-NAMOPTSQL | Essential SW SASU;NAM SQL Gateway | |
| CON-ESW-NAMVPNSVR | Essential SW SASU;NAM VPM base package 10 CPS | |
| CON-ESW-NAMVPN10 | Essential SW SASU;NAM VPN Additional 10 CPS | |
| CON-ESW-NAMVPN100 | Essential SW SASU;NAM VPN Additional 100 CPS | |
| CON-ESW-NAMVPN30 | Essential SW SASU;NAM VPN Additional 30 CPS |