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| Part Number | Description | |
| CON-ESW-ICD30REMS | ESSENTIAL SW IP ICD Remote Standalone Feat. Serv. | |
| CON-ESW-ICD3UEBS | ESSENTIAL SW IP ICD Sdrd.3.0toIP ICD Enh.3.0Upgr | |
| CON-ESW-ICD30USBS | ESSENTIAL SW IP ICD v2.x to IP-ICD Strd 3.0 Upgr | |
| CON-ESW-ICD3E2BS | ESSENTIAL SW IP ICD v2.xtoIP ICD Enhan. 3.0 Upgr. | |
| CON-ESW-ICD22CPQ | Essential SW IP ICDCompaq Server Sofwre Spare | |
| CON-ESW-IPIVR-3X | Essential SW IP IVR 3.x Software. | |
| CON-ESW-IPIVR3.X | Essential SW IP IVR 3.x Software. | |
| CON-ESW-IPIVR45A | ESSENTIAL SW IP IVR 4.5 Port Add On | |
| CON-ESW-IPIVR45 | ESSENTIAL SW IP IVR 4.5 Svr SW and 5 Port-Top Lvl | |
| CON-ESW-IVRQMNFR | Essential SW IP IVR And IP QM Not | |
| CON-ESW-IVRQMCP | Essential SW IP IVR and IP Queue | |
| CON-ESW-IPIVQ3CS | Essential SW IP IVR or IP QM Cold | |
| CON-ESW-IPCAGPH1 | Essential SW IP Phone Agent for I | |
| CON-ESW-QMIVR2.1U | ESSENTIAL SW IP QM s/w upgrade to IVR v2.1 | |
| CON-ESW-IPQM-3.X | Essential SW IP Queue Manager 3.x | |
| CON-ESW-IPQM3X | Essential SW IP Queue Manager 3.x | |
| CON-ESW-IPQM-CLD | ESSENTIAL SW IP Queue Manager Col | |
| CON-ESW-IVR4ODNS | ESSENTIAL SW IP-IVR 4.X ON DEMAND LICS - SUP NOT INCL | |
| CON-ESW-ODNSPL | ESSENTIAL SW IP-IVR ON DEMAND PORT LIC - 1 MONTH | |
| CON-ESW-IPCBLEAGT | Essential SW IPC Blended Agent Li |