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| Part Number | Description | |
| CON-ESW-ENHSEAT1 | ESSENTIAL SW CCX 5.0 ENH Seat Qty 1 agent or sprvsr | |
| CON-ESW-50EUS1 | ESSENTIAL SW CCX 5.0 ENH Seat Qty 1 SW Upg | |
| CON-ESW-X50EUS1 | ESSENTIAL SW CCX 5.0 ENH Seat Qty 1 SW Upg | |
| CON-ESW-CCXENH | ESSENTIAL SW CCX 5.0 ENHANCED | |
| CON-ESW-7835H50P | ESSENTIAL SW CCX 5.0 PRE 7835 HP Srvr SW OS 10 Seats | |
| CON-ESW-PRESEAT1 | ESSENTIAL SW CCX 5.0 PRE Seat Qty 1 agent or sprvsr | |
| CON-ESW-X50PUS1 | ESSENTIAL SW CCX 5.0 PRE Seat Qty 1 SW Upg | |
| CON-ESW-CCXPRE | ESSENTIAL SW CCX 5.0 PREMIUM | |
| CON-ESW-CCXSTD | ESSENTIAL SW CCX 5.0 STANDARD | |
| CON-ESW-X50SUS1 | ESSENTIAL SW CCX 5.0 STD Seat Qty 1 SW Upg | |
| CON-ESW-X50SEUS1 | ESSENTIAL SW CCX 5.0 STD-ENH Seat Qyt 1 Upg | |
| CON-ESW-50EPBUNU | ESSENTIAL SW CCX 5.0 UPG Bundle ENH-PRE | |
| CON-ESW-ENHPREUP | ESSENTIAL SW CCX 5.0 UPGRADE ENH-PRE | |
| CON-ESW-STDENHUP | ESSENTIAL SW CCX 5.0 UPGRADE STD-ENH | |
| CON-ESW-50DIFFUP | ESSENTIAL SW CCX 5.0 UPGRADE STD-ENH;STD-PRE;ENH-PRE | |
| CON-ESW-STDPREUP | ESSENTIAL SW CCX 5.0 UPGRADE STD-PRE | |
| CON-ESW-CCX50DU | ESSENTIAL SW CCX 5.0 UPGRADE to 5.0;STD-ENH;STD-PRE | |
| CON-ESW-CCX50SU | ESSENTIAL SW CCX 5.0 UPGRADE to 5.0;STD-STD;EHN-ENH | |
| CON-ESW-60AQMS1 | ESSENTIAL SW CCX 6.0 Cisco Advanced Quality Mgmt 1 | |
| CON-ESW-60BASES1 | ESSENTIAL SW CCX 6.0 Cisco Email Interaction Mgr |