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| Part Number | Description | |
| CON-ESW-CCM33M0 | ESSENTIAL SW CALLMGR3.3(5) Migration Same Svr to New | |
| CON-ESW-41X3650D | ESSENTIAL SW CallMngr4.1 For IBM X3650 7979-5AY /2CPU | |
| CON-ESW-EODNSAG | ESSENTIAL SW CC ENT On Demand Agent LICs | |
| CON-ESW-EODNSEAL | ESSENTIAL SW CC ENT ON DEMAND ENH AGENT LIC - 1 MONTH | |
| CON-ESW-EODNSDPL | ESSENTIAL SW CC ENT ON DEMAND OUTB DIAL PORT LIC-1 | |
| CON-ESW-EODNSPAL | ESSENTIAL SW CC ENT ON DEMAND PREM AGENT LIC-1MONTH | |
| CON-ESW-EODNSSAL | ESSENTIAL SW CC ENT ON DEMAND STD AGENT LIC-1 MONTH | |
| CON-ESW-HODNSPAL | ESSENTIAL SW CC HOSTED ON DEMAND PREM AGENT LIC | |
| CON-ESW-HODNSSAL | ESSENTIAL SW CC HOSTED ON DEMAND STD AGENT LIC | |
| CON-ESW-HODNSDPL | ESSENTIAL SW CC HOSTED ON DEMANDOUTB DIALPRT LIC | |
| CON-ESW-HODNSAG | ESSENTIAL SW CC HOSTED OnDemand Agent LICs | |
| CON-ESW-CCC-40 | Essential SW CCC 40 Port | |
| CON-ESW-CCC-12 | Essential SW CCC V1.2 software 20 user license | |
| CON-ESW-CCC-V12 | Essential SW CCC v1.2 sw; 20 user license | |
| CON-ESW-AEMAILA | ESSENTIAL SW CCE Adv Email Interaction Mgr Agnt Lic | |
| CON-ESW-ACOLA | ESSENTIAL SW CCE Adv Web Interaction Mgr Agent Lic | |
| CON-ESW-AEMAILS | ESSENTIAL SW CCE Advanced Email Int Mgr Srvr SW Lic | |
| CON-ESW-ACOLS | ESSENTIAL SW CCE Advanced Web Int Mgr Srvr SW Lic | |
| CON-ESW-BEMAILA | ESSENTIAL SW CCE Basic Email Interaction Mgr Agnt Lic | |
| CON-ESW-EBEMAILS | ESSENTIAL SW CCE Basic Email Interaction Mgr Server S |