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| Part Number | Description | |
| ICMH-NICMODNEW | ICM HOSTED NIC MODIFICATIONS - NEW MESSAGE | |
| ICMH-PG-09 | ICM HOSTED NORTEL DMS PG | |
| ICMH-PG-10 | ICM HOSTED NORTEL SL-100 PG | |
| ICMH-PG-11 | ICM HOSTED NORTEL SYMPOSIUM PG (INCLUDES AAS) | |
| ICMH-PG-11-SEI | ICM HOSTED NORTEL SYMPOSIUM PG - SEI LITE OPTION PG | |
| ICMH-DIALPORT-L | ICM HOSTED OUTBOUND DIALER PORT | |
| ICMH-OUTBAGT-L | ICM HOSTED OUTBOUND-ONLY AGENT | |
| ICMH-CADAGT | ICM HOSTED PREMIUM AGENT - CISCO AGENT DESKTOP | |
| ICMH-TOOLKITAGT | ICM HOSTED PREMIUM AGENT - CISCO TOOLKIT AGENT | |
| ICMH-SIEBELAGT | ICM HOSTED PREMIUM AGENT - SIEBEL AGENT | |
| ICMH-PREMAGT-T1-L | ICM HOSTED PREMIUM AGENT - TIER 1 | |
| ICMH-PREMAGT-T2-L | ICM HOSTED PREMIUM AGENT - TIER 2 | |
| ICMH-PREMAGT-T3-L | ICM HOSTED PREMIUM AGENT - TIER 3 | |
| ICMH-PREMAGT-T4-L | ICM HOSTED PREMIUM AGENT - TIER 4 | |
| ICMH-PREMAGT-T5-L | ICM HOSTED PREMIUM AGENT - TIER 5 | |
| ICMH-PG-12 | ICM HOSTED ROCKWELL GALAXY PG | |
| ICMH-PG-15 | ICM HOSTED SIEMENS HICOM 300E EURO/INTERNATIONAL PG | |
| ICMH-PG-16 | ICM HOSTED SIEMENS ROLM 9751 CBX PG | |
| ICMH-SQLGW | ICM HOSTED SQL GATEWAY | |
| ICMH-STDAGT-T1-L | ICM HOSTED STANDARD AGENT - TIER 1 |