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| Part Number | Description | |
| CCX-70P-SEAT1 | CCX 7.0 PRE Seat Qty 1(agent or supervisor) | |
| CCX-70-WFM-MEDKIT | CCX 7.0 PRE Workforce Manager Media Kit | |
| CCX-70-S-ADDS1-UWL | CCX 7.0 STD Seat Qty 1 (agent or supervisor) a la carte seat | |
| CCX-70-S-SEAT1-UWL | CCX 7.0 STD Seat Qty 1 (agent or supervisor) for UWL | |
| CCX-70-S-SEAT1 | CCX 7.0 STD Seat Qty 1(agent or supervisor) | |
| CCX-70-S-SEAT10 | CCX 7.0 STD Seat Qty 10(agent or supervisor) | |
| CCX-70-W2K-W03-U | CCX 7.0 UPG 3.x, 4.0, 4.5 to 7.0; Includes Win2003 OS | |
| CCX-70-SEU-S1 | CCX 7.0 UPG 3.x, 4.x, 5.x, 6.x STD-ENH Seat Qty 1 | |
| CCX-70-SPU-S1 | CCX 7.0 UPG 3.x, 4.x, 5.x, 6.x STD-PRE Seat Qty 1 | |
| CCX-70-STD-STD-U | CCX 7.0 UPG 3.x,4.x,5.x, 6.x STD to 7.0 STD | |
| CCX-70-STD-ENH-U | CCX 7.0 UPG 3.x,4.x,5.x, 6.x, 7.0 STD to 7.0 ENH | |
| CCX-70-STD-PRE-U | CCX 7.0 UPG 3.x,4.x,5.x, 6.x, 7.0 STD to 7.0 PRE | |
| CCX-70-W2K-W03-HAU | CCX 7.0 UPG 4.0 HA to 7.0 HA; Includes Qty 2 Win2003 OS | |
| CCX-70-W03-W03-HAU | CCX 7.0 UPG 4.1, 5.x, 6.x HA to 7.0 HA; No OS included | |
| CCX-70-W03-W03-U | CCX 7.0 UPG 4.1, 5.x, 6.x to 7.0; No OS included | |
| CCX-70-WFMU-S1 | CCX 7.0 UPG 4.1, 5.x, 6.x, PRE WFM Seat Qty 1 | |
| CCX-70-SU-S1 | CCX 7.0 UPG STD Seat Qty 1 | |
| CCX-70-UPG | CCX 7.0 Upgrade FROM 3.x, 4.x, 5.x, 6.x or 7.0 TO 7.0 | |
| CCXIVR-W2K-COA-KIT | CCX and IP IVR COA Kit: Win2000 and COA | |
| CCXIVR-7815I-41ES | CCX or IVR 4.1 7815 Expansion Svr SW for IBM Server w/OS |