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| Part Number | Description | |
| ICME-REGAGT-T2 | Regular ICM Agent Licenses - Tier 2 | |
| ICMH-REGAGT-T2 | Regular ICM Agent Licenses - Tier 2 | |
| IPCE-ENHAGTSEI-L | SEI 500 IPCC CAD Enhanced Agents | |
| ICME-ARISIEMENS | SIEMENS ARI | |
| ICMH-ARISIEMENS | SIEMENS ARI | |
| IPCE-SMEDIA700-K9 | SYSTEM IPCC ENTERPRISE MEDIAKIT RELEASE 7.0 | |
| IPCE-CAD-M-LC | Toolkit to Premium CAD Agent Migration License Certificate | |
| IPCH-CAD-M-LC | Toolkit to Premium CAD Agent Migration License Certificate | |
| UCSS-CCX | UCCS for Cisco Unified Contact Center Express | |
| UCSS-ICME-CT-1M-10 | UCCS ICME Toolkit Desktop Add-on 1 Month - 10 agents | |
| UCSS-ICH-CT-1M-10 | UCCS ICMH Toolkit Desktop Add-on 1 Month - 10 agents | |
| UCSS-ICH-CT-1-10 | UCCS ICMH Toolkit Desktop One Year - 10 agents | |
| UCSS-ICH-CT-1-100 | UCCS ICMH Toolkit Desktop One Year - 100 agents | |
| UCSS-ICH-CT-1-1K | UCCS ICMH Toolkit Desktop One Year - 1000 agents | |
| UCSS-ICH-CT-1-5K | UCCS ICMH Toolkit Desktop One Year - 5000 agents | |
| UCSS-ICH-CT-3-10 | UCCS ICMH Toolkit Desktop Three Year - 10 agents | |
| UCSS-ICH-CT-3-100 | UCCS ICMH Toolkit Desktop Three Year - 100 agents | |
| UCSS-ICH-CT-3-1K | UCCS ICMH Toolkit Desktop Three Year - 1000 agents | |
| UCSS-ICH-CT-3-5K | UCCS ICMH Toolkit Desktop Three Year - 5000 agents | |
| UCSS-ICH-CT-2-10 | UCCS ICMH Toolkit Desktop Two Year - 10 agents |