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| Part Number | Description | |
| CCX-50-NEW-P-HAS | CCX 5.0 PRE HA 2 Server Option-Active, Standby | |
| CCX-50-NEW-P | CCX 5.0 PRE No HA Software | |
| CCX-50PRE-SEAT1 | CCX 5.0 PRE Seat Qty 1 (agent or supervisor) | |
| CCX-5.0-PU-S1 | CCX 5.0 PRE Seat Qty 1 SW Upg | |
| CCX-50-PU-S1 | CCX 5.0 PRE Seat Qty 1 SW Upg | |
| CCX-5.0-NEW-PRE | CCX 5.0 PREMIUM | |
| CCX-5.0-NEW-STD | CCX 5.0 STANDARD | |
| CCX-50-NEW-S | CCX 5.0 STD No HA Software | |
| CCX-50STD-SEAT1 | CCX 5.0 STD Seat Qty 1 (agent or supervisor) | |
| CCX-50-SU-S1 | CCX 5.0 STD Seat Qty 1 SW Upg | |
| CCX-5.0-SEU-S1 | CCX 5.0 STD-ENH Seat Qyt 1 Upg | |
| CCX-50-SEU-S1 | CCX 5.0 STD-ENH Seat Qyt 1 Upg | |
| CCX-5.0-SPU-S1 | CCX 5.0 STD-PRE Seat Qty 1 Upg | |
| CCX-4550-S-E-U | CCX 5.0 UPG 4.5 STD-5.0 ENH | |
| CCX-4550-S-P-U | CCX 5.0 UPG 4.5 STD-5.0 PRE | |
| CCX-5050EHA-PHA-U | CCX 5.0 UPG 5.0 ENH HA-5.0 PRE HA 2 Srvr Option-Active;Stdby | |
| CCX-5050-E-P-U | CCX 5.0 UPG 5.0 ENH-5.0 PRE | |
| CCX-5050-S-E-U | CCX 5.0 UPG 5.0 STD-5.0 ENH | |
| CCX-5050-S-P-U | CCX 5.0 UPG 5.0 STD-5.0 PRE | |
| CCX-50-BUNDLE-UPG | CCX 5.0 UPG Bundle ENH-PRE; Move to dedicated server |