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| Part Number | Description | |
| ICD-2X-3X-EUAGT50 | 50 2x-Enh Agent Desktop Upgrades ICD 3.X | |
| ICD-3.X-E-AGT50 | 50 Cisco Enhanced Agent Desktops ICD 3.X | |
| ICD-3.X-C-PAGT50 | 50 Cisco IP Phone Agent ICD 3.X | |
| ICD-3.X-C-MTRM50 | 50 Cisco Media Termination ICD 3.X | |
| ICD-3.X-S-AGT50 | 50 Cisco Standard Agent Desktops ICD 3.X | |
| ICD-3.X-E-IVROPT50 | 50 ICD 3.X IVR Port Option | |
| ICD-3.X-E-REC50 | 50 IP ICD On Demand Recording ICD 3.X | |
| ICD-3.X-E-UAGT50 | 50 Std-Enh Agent Desktop Upgrades ICD 3.X | |
| ICME-ARIAASTRA | AASTRA ARI | |
| ICMH-ARIAASTRA | AASTRA ARI | |
| ICME-ERIAASTRA | AASTRA ERI | |
| ICMH-ERIAASTRA | AASTRA ERI | |
| UCCX-ADDON-PAK | Add On PAK | |
| IPCX-40-ENH-ADDON | ADD ONs to an EXISTING 4.0 ENHANCED Deployment | |
| IPCX-40-PRE-ADDON | ADD ONs to an EXISTING 4.0 PREMIUM Deployment | |
| IPCX-40-STD-ADDON | ADD ONs to an EXISTING 4.0 STANDARD Deployment | |
| CCX-41-ENH-ADDON | ADD ONs to an EXISTING 4.1 ENHANCED Deployment | |
| CCX-41-PRE-ADDON | ADD ONs to an EXISTING 4.1 PREMIUM Deployment | |
| CCX-41-STD-ADDON | ADD ONs to an EXISTING 4.1 STANDARD Deployment | |
| CCX-50-ENH-ADDON | ADD ONs to an EXISTING 5.0 ENHANCED Deployment |