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| Part Number | Description | |
| ICD-2X-3X-EUAGT25 | 25 2x-Enh Agent Desktop Upgrades ICD 3.X | |
| ICD-3.X-E-AGT25 | 25 Cisco Enhanced Agent Desktops ICD 3.X | |
| ICD-3.X-C-PAGT25 | 25 Cisco IP Phone Agent ICD 3.X | |
| ICD-3.X-C-MTRM25 | 25 Cisco Media Termination ICD 3.X | |
| ICD-3.X-S-AGT25 | 25 Cisco Standard Agent Desktops ICD 3.X | |
| ICD-3.X-E-IVROPT25 | 25 ICD 3.X IVR Port Option | |
| ICD-3.X-E-REC25 | 25 IP ICD On Demand Recording ICD 3.X | |
| ICD-3.X-E-UAGT25 | 25 Std-Enh Agent Desktop Upgrades ICD 3.X | |
| ICD-2X-3X-EUAGT5 | 5 2x-Enh Agent Desktop Upgrades ICD 3.X | |
| ICD-3.X-E-AGT5 | 5 Cisco Enhanced Agent Desktops ICD 3.X | |
| ICD-3.X-C-PAGT5 | 5 Cisco IP Phone Agent ICD 3.X | |
| ICD-3.X-C-MTRM5 | 5 Cisco Media Termination ICD 3.X | |
| ICD-3.X-E-IVROPT5 | 5 ICD 3.X IVR Port Option | |
| ICD-3.X-E-REC5 | 5 IP ICD On Demand Recording ICD 3.X | |
| CCX-60-CM-BUNDLE | 5 Seat CCX ENH CCM Bundle - AVAILABLE ONLY WITH CCM | |
| CCX-50-CM-BUNDLE | 5 Seat CCX ENH CCM Bundle - AVAILABLE ONLY WITH CCM | |
| CCX-41-CM-BUNDLE | 5 Seat CCX STD CCM Bundle - AVAILABLE ONLY WITH CCM | |
| IPCX-40-CM-BUNDLE | 5 Seat IPCCX STD CCM Bundle - AVAILABLE ONLY WITH CCM | |
| UCCX-45-CM-BUNDLE | 5 Seat IPCCX STD CCM Bundle - AVAILABLE ONLY WITH CCM | |
| ICD-3.X-E-UAGT5 | 5 Std-Enh Agent Desktop Upgrades ICD 3.X |