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| Part Number | Description | |
| IPCX-40-ENHANCED | NEW 4.0 ENHANCED Deployment | |
| IPCX-40-PREMIUM | NEW 4.0 PREMIUM Deployment | |
| IPCX-40-STANDARD | NEW 4.0 STANDARD Deployment | |
| CCX-41-ENHANCED | NEW 4.1 ENHANCED Deployment | |
| CCX-41-PREMIUM | NEW 4.1 PREMIUM Deployment | |
| CCX-41-STANDARD | NEW 4.1 STANDARD Deployment | |
| CCX-50-ENHANCED | NEW 5.0 ENHANCED Deployment | |
| CCX-50-PREMIUM | NEW 5.0 PREMIUM Deployment | |
| CCX-50-STANDARD | NEW 5.0 STANDARD Deployment | |
| UCCX-45-ENHANCED | NEW Cisco Unified Contact Center Express (UCCX) 4.5 ENHANCED | |
| UCCX-45-PREMIUM | NEW Cisco Unified Contact Center Express (UCCX) 4.5 PREMIUM | |
| UCCX-45-STANDARD | NEW Cisco Unified Contact Center Express (UCCX) 4.5 STANDARD | |
| ICMH-NODESKTOP | No Deskop for regular or ERI Agent license | |
| ICME-NODESKTOP | No Deskop for regular or ERI Agent license | |
| IPCE-CTITLKIT-M-LC | Premium CAD to Toolkit Agent Migration License Certificate | |
| IPCH-CTITLKIT-M-LC | Premium CAD to Toolkit Agent Migration License Certificate | |
| ICMH-REGAGT-LC | Regular ICM Agent License Certificate | |
| ICME-REGAGT-LC | Regular ICM Agent License Certificate | |
| ICME-REGAGT-T1 | Regular ICM Agent Licenses - Tier 1 | |
| ICMH-REGAGT-T1 | Regular ICM Agent Licenses - Tier 1 |