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| Part Number | Description | |
| UCSS-ICH-CT-2-100 | UCCS ICMH Toolkit Desktop Two Year - 100 agents | |
| UCSS-ICH-CT-2-1K | UCCS ICMH Toolkit Desktop Two Year - 1000 agents | |
| UCSS-ICH-CT-2-5K | UCCS ICMH Toolkit Desktop Two Year - 5000 agents | |
| UCCX-4.5-ENH-NEW | UCCX 4.5 - ENHANCED server software and minimum of 10 Seats | |
| UCCX-4.5-PRE-NEW | UCCX 4.5 - PREMIUM server software and minimum of 10 Seats | |
| UCCX-4.5-STD-NEW | UCCX 4.5 - STANDARD server software and minimum of 10 Seats | |
| UCCX-ENH-SW-1A | UCCX 4.5 7815 ENH Server Software | |
| UCCX-PRE-SW-1A | UCCX 4.5 7815 PRE Server Software | |
| UCCX-STD-SW-1A | UCCX 4.5 7815 STD Server Software | |
| UCCX-ENH-SW-1B | UCCX 4.5 7825 ENH Server Software | |
| UCCX-PRE-SW-1B | UCCX 4.5 7825 PRE Server Software | |
| UCCX-STD-SW-1B | UCCX 4.5 7825 STD Server Software | |
| UCCX-ENH-SW-1C | UCCX 4.5 7835 ENH Server Software | |
| UCCX-PRE-SW-1C | UCCX 4.5 7835 PRE Server Software | |
| UCCX-STD-SW-1C | UCCX 4.5 7835 STD Server Software | |
| UCCX-ENH-SW-1D | UCCX 4.5 7845 ENH Server Software | |
| UCCX-PRE-SW-1D | UCCX 4.5 7845 PRE Server Software | |
| UCCX-STD-SW-1D | UCCX 4.5 7845 STD Server Software | |
| UCCX-4.5-E1USR | UCCX 4.5 ENH 1 seat | |
| UCCX-4.5-E10USR | UCCX 4.5 ENH 10 Seats |