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| Part Number | Description | |
| CON-ESW-NAMVPNBUL | Essential SW SASU;NAM VPN Bulk Loading Tool | |
| CON-ESW-NAMVPNAPI | Essential SW SASU;NAM VPN OSS Integration API | |
| CON-ESW-CCSCHT100 | Essential SW SASU;Text Chat Agent; Min. 100 | |
| CON-ESW-CCSCHT1 | Essential SW SASU;Text Chat Agt;Minimum 1 Maximum99 | |
| CON-ESW-NAMVPNUPF | Essential SW SASU;Upgdtofull NAM;VPN;10CPS;frm SrtPk | |
| CON-ESW-ICEEASEI | ESSENTIAL SW SEI 500 IPCC CAD Enh | |
| CON-ESW-IPCEEASEI | ESSENTIAL SW SEI 500 IPCC CAD Enhanced Agents | |
| CON-ESW-CM6.0SLI | ESSENTIAL SW Slip Into SIP Upg for CM6.0 | |
| CON-ESW-SW-IVR-22 | Essential SW Software Kit For MCS | |
| CON-ESW-SBAAL10 | Essential SW Solution Bndl A Addl Lic-10 | |
| CON-ESW-SBAAL50 | Essential SW Solution Bndl A Addl Lic-50 | |
| CON-ESW-SBA50 | Essential SW Solution Bndl A SW Lic-50 | |
| CON-ESW-SBBAL10 | Essential SW Solution Bndl B Addl Lic-10 | |
| CON-ESW-SBBAL50 | Essential SW Solution Bndl B Addl Lic-50 | |
| CON-ESW-SBB50 | Essential SW Solution Bndl B SW and Lic-50 | |
| CON-ESW-SBCAL10 | Essential SW Solution Bndl C Addl Lic-10 | |
| CON-ESW-SBCAL50 | Essential SW Solution Bndl C Addl Lic-50 | |
| CON-ESW-SBC200 | Essential SW Solution Bndl C SW and Lic-200 | |
| CON-ESW-SBDAL10 | Essential SW Solution Bndl D Addl Lic-10 | |
| CON-ESW-SBDAL25 | Essential SW Solution Bndl D Addl Lic-25 |