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| Part Number | Description | |
| ICME-DIALPORT-L | ICM ENTERPRISE OUTBOUND DIALER PORT | |
| ICME-PG | ICM ENTERPRISE PG LICENSES | |
| ICME-PREMAGT-T1-L | ICM ENTERPRISE PREMIUM AGENT - TIER 1 | |
| ICME-PREMAGT-T2-L | ICM ENTERPRISE PREMIUM AGENT - TIER 2 | |
| ICME-PREMAGT-T3-L | ICM ENTERPRISE PREMIUM AGENT - TIER 3 | |
| ICME-PREMAGT-T4-L | ICM ENTERPRISE PREMIUM AGENT - TIER 4 | |
| ICME-PG-12 | ICM ENTERPRISE ROCKWELL GALAXY PG | |
| ICME-PG-15 | ICM ENTERPRISE SIEMENS HICOM 300E EURO/INTERNATIONAL PG | |
| ICME-PG-16 | ICM ENTERPRISE SIEMENS ROLM 9751 CBX PG | |
| ICME-STDAGT-T1-L | ICM ENTERPRISE STANDARD AGENT - TIER 1 | |
| ICME-STDAGT-T2-L | ICM ENTERPRISE STANDARD AGENT - TIER 2 | |
| ICME-STDAGT-T3-L | ICM ENTERPRISE STANDARD AGENT - TIER 3 | |
| ICME-STDAGT-T4-L | ICM ENTERPRISE STANDARD AGENT - TIER 4 | |
| ICME-IVRPRT-T1-L | ICM ENTERPRISE THIRD PARTY IVR PORT - TIER 1 | |
| ICME-IVRPRT-T2-L | ICM ENTERPRISE THIRD PARTY IVR PORT - TIER 2 | |
| ICME-IVRPRT-T3-L | ICM ENTERPRISE THIRD PARTY IVR PORT - TIER 3 | |
| ICME-IVRPRT-T4-L | ICM ENTERPRISE THIRD PARTY IVR PORT - TIER 4 | |
| ICME-IVRPRT-LC | ICM ENTERPRISE THIRD PARTY IVR PORT LICENSES | |
| ICME-UPGAGT-T1-L | ICM ENTERPRISE UPGRADE TO PREMIUM AGENT - TIER 1 | |
| ICME-UPGAGT-T2-L | ICM ENTERPRISE UPGRADE TO PREMIUM AGENT - TIER 2 |