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| Part Number | Description | |
| ICD-3.X-E-AGT1 | 1 Cisco Enhanced Agent Desktop ICD 3.X | |
| ICD-3.X-E-HIST1 | 1 Cisco Enhanced Historical Reporting ICD 3.X | |
| ICD-3.X-E-SUP1 | 1 Cisco Enhanced Supervisor Desktop ICD 3.X | |
| ICD-3.X-C-PAGT1 | 1 Cisco IP Phone Agent ICD 3.X | |
| ICD-3.X-C-MTRM1 | 1 Cisco Media Termination ICD 3.X | |
| ICD-3.X-S-AGT1 | 1 Cisco Standard Agent Desktop ICD 3.X | |
| ICD-3.X-S-HIST1 | 1 Cisco Standard Historical Reporting ICD 3.X | |
| ICD-3.X-S-SUP1 | 1 Cisco Standard Supervisor Desktop ICD 3.X | |
| ICD-3.X-E-IVROPT1 | 1 ICD 3.X IVR Port Option | |
| ICD-3.X-E-REC1 | 1 IP ICD On Demand Recording ICD 3.X | |
| ICD-3.X-E-UAGT1 | 1 Std-Enh Agent Desktop Upgrade ICD 3.X | |
| ICD-2X-3X-EUAGT10 | 10 2x-Enh Agent Desktop Upgrades ICD 3.X | |
| ICD-3.X-E-AGT10 | 10 Cisco Enhanced Agent Desktops ICD 3.X | |
| ICD-3.X-C-PAGT10 | 10 Cisco IP Phone Agent ICD 3.X | |
| ICD-3.X-C-MTRM10 | 10 Cisco Media Termination ICD 3.X | |
| ICD-3.X-S-AGT10 | 10 Cisco Standard Agent Desktops ICD 3.X | |
| ICD-3.X-E-IVROPT10 | 10 ICD 3.X IVR Port Option | |
| ICD-3.X-E-REC10 | 10 IP ICD On Demand Recording ICD 3.X | |
| ICD-3.X-E-UAGT10 | 10 Std-Enh Agent Desktop Upgrades ICD 3.X | |
| CCX-50-CME-BUNDLE | 2 Seat CCX ENH CME Bundle - AVAILABLE ONLY WITH CM Express |