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| Part Number | Description | |
| CON-ESW-CCX85CM | ESSENTIAL SW CCX 8.5 CCX CM Bundl | |
| CON-ESW-CCXV85C | ESSENTIAL SW CCX 8.5 CCX CME Bund | |
| CON-ESW-L90ADDON | ESSENTIAL SW CCX 9.0 ADDON - eDelivery LICENSES ONLY | |
| CON-ESW-C90MPLIC | ESSENTIAL SW CCX 9.0 ADDON - Market Pricing pDelivery | |
| CON-ESW-CCX9ADDL | ESSENTIAL SW CCX 9.0 ADDON - pDelivery LICENSES ONLY | |
| CON-ESW-LCXAAQM | ESSENTIAL SW CCX 9.0 ADDON Adv Quality Mgr Named Seat | |
| CON-ESW-CX90AAQM | ESSENTIAL SW CCX 9.0 ADDON Adv Quality Mgr Named Seat | |
| CON-ESW-CCX90ACR | ESSENTIAL SW CCX 9.0 ADDON Compliance Recording Named | |
| CON-ESW-LCX90ACR | ESSENTIAL SW CCX 9.0 ADDON Compliance Recording Named | |
| CON-ESW-LCCX90AE | ESSENTIAL SW CCX 9.0 ADDON ENHANCED Seat LIC | |
| CON-ESW-CX90AMPE | ESSENTIAL SW CCX 9.0 ADDON ENHANCED Seat LIC | |
| CON-ESW-CCX90AEL | ESSENTIAL SW CCX 9.0 ADDON ENHANCED Seat LIC | |
| CON-ESW-CX90AOBV | ESSENTIAL SW CCX 9.0 ADDON PRE Outbound IVR Port | |
| CON-ESW-L90AOBIV | ESSENTIAL SW CCX 9.0 ADDON PRE Outbound IVR Port | |
| CON-ESW-CCX90APL | ESSENTIAL SW CCX 9.0 ADDON PREMIUM Seat LIC | |
| CON-ESW-LCCX90AP | ESSENTIAL SW CCX 9.0 ADDON PREMIUM Seat LIC | |
| CON-ESW-CX90AMPP | ESSENTIAL SW CCX 9.0 ADDON PREMIUM Seat LIC | |
| CON-ESW-LCX90AQM | ESSENTIAL SW CCX 9.0 ADDON Quality Mgr Named Seat LIC | |
| CON-ESW-CCX90AQM | ESSENTIAL SW CCX 9.0 ADDON Quality Mgr Named Seat LIC | |
| CON-ESW-LCCX90AS | ESSENTIAL SW CCX 9.0 ADDON STANDARD Seat LIC |