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| Part Number | Description | |
| CON-SESW-EREGAGT2 | CSSP ESS SW Regular ICM Agent Licenses - Tier 2 | |
| CON-SESW-HREGAGT2 | CSSP ESS SW Regular ICM Agent Licenses - Tier 2 | |
| CON-SESW-EREGAGT3 | CSSP ESS SW Regular ICM Agent Licenses - Tier 3 | |
| CON-SESW-HREGAGT3 | CSSP ESS SW Regular ICM Agent Licenses - Tier 3 | |
| CON-SESW-HREGAGT4 | CSSP ESS SW Regular ICM Agent Licenses - Tier 4 | |
| CON-SESW-EREGAGT4 | CSSP ESS SW Regular ICM Agent Licenses - Tier 4 | |
| CON-SESW-RMS-SVR | CSSP Ess SW Remote Monitoring Suite - Server | |
| CON-SESW-CFSBUS2C | CSSP ESS SW RF v9.3 2 Chan UM Bus Svr | |
| CON-SESW-CFSBUS4C | CSSP ESS SW RF v9.3 4 Chan UM Bus Svr | |
| CON-SESW-CFSBUS8C | CSSP ESS SW RF v9.3 8 Chan UM Bus Svr | |
| CON-SESW-IPCAGTSEB | CSSP Ess SW SASU; Cisco Siebel Desktop For IPCC Lic | |
| CON-SESW-IPCSUPCSD | CSSP Ess SW SASU; Cisco Superv. Dtop For IPCC Lic | |
| CON-SESW-IPC-SVR | CSSP Ess SW SASU; ICM Server For IPCC | |
| CON-SESW-IPCAGTCAD | CSSP Ess SW SASU;Cisco Agent Desktop For IPCC Licens | |
| CON-SESW-IPCAGTCTI | CSSP Ess SW SASU;Cisco Agt Dktop;For IPCC w/ CTI Lic | |
| CON-SESW-IPCAGTCTD | CSSP Ess SW SASU;Cisco Toolkit Desktop For IPCC Lice | |
| CON-SESW-IPCSUPCTS | CSSP Ess SW SASU;Cisco Toolkit Superv. For IPCC Lic. | |
| CON-SESW-ICEEASEI | CSSP ESS SW SEI 500 IPCC CAD Enh | |
| CON-SESW-IPCEEASEI | CSSP ESS SW SEI 500 IPCC CAD Enhanced Agents | |
| CON-SESW-CM6.0SLI | CSSP ESS SW Slip Into SIP Upg for CM6.0 |