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| Part Number | Description | |
| CON-SESW-ICM-95023 | CSSP Ess SW ICM ICM to ICM Gateway | |
| CON-SESW-ICM-95015 | CSSP Ess SW ICM IVR Queue (96 slots) | |
| CON-SESW-ICM-94061 | CSSP Ess SW ICM JavaClient | |
| CON-SESW-ICM-94060 | CSSP Ess SW ICM JavaClient | |
| CON-SESW-ICM-11080 | CSSP Ess SW ICM Microlog Peripheral Gateway | |
| CON-SESW-ICMNICATT | CSSP Ess SW ICM NIC for ATT | |
| CON-SESW-ICMNICOTH | CSSP Ess SW ICM NIC for other carriers | |
| CON-SESW-ICM-12040 | CSSP Ess SW ICM Nortel DMS-100 | |
| CON-SESW-ICM-12045 | CSSP Ess SW ICM Nortel Symposium | |
| CON-SESW-IPVSVR-CP | CSSP Ess SW ICM NP Server For IPCC | |
| CON-SESW-ICM-11093 | CSSP Ess SW ICM PG Agent License Fee (quoted item) | |
| CON-SESW-ICMHPGAL | CSSP ESS SW ICM PG and Agent Licenses | |
| CON-SESW-ICM-11003 | CSSP Ess SW ICM PG Post-Routing | |
| CON-SESW-ICM-14175 | CSSP Ess SW ICM Redundant Alcatel 4400 | |
| CON-SESW-ICM-14107 | CSSP Ess SW ICM Redundant Aspect | |
| CON-SESW-ICM-14085 | CSSP Ess SW ICM Redundant Enterprise | |
| CON-SESW-ICM-14100 | CSSP Ess SW ICM Redundant IVR | |
| CON-SESW-ICM-14045 | CSSP Ess SW ICM Redundant Nortel | |
| CON-SESW-ICM-14110 | CSSP Ess SW ICM Redundant Nortel | |
| CON-SESW-ICM-14040 | CSSP Ess SW ICM Redundant Nortel |