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| Part Number | Description | |
| CON-SESW-8AD-IVR | CSSP ESS SW 8 port IVR SW Key | |
| CON-SESW-ICS220146 | CSSP Ess SW ACD PG - Cisco Call | |
| CON-SESW-ICM-PIM03 | CSSP Ess SW ACD PIM - Alcatel 4400 | |
| CON-SESW-ICM-PIM04 | CSSP Ess SW ACD PIM - Aspect Call Center | |
| CON-SESW-ICM-PIM06 | CSSP Ess SW ACD PIM - Avaya Definity (ECS) G3 | |
| CON-SESW-ICM-PIM02 | CSSP Ess SW ACD PIM - Cisco Call Manager | |
| CON-SESW-ICM-PIM01 | CSSP Ess SW ACD PIM - Generic | |
| CON-SESW-ICM-PIM10 | CSSP Ess SW ACD PIM - Nortel DMS-100 | |
| CON-SESW-ICM-PIM12 | CSSP Ess SW ACD PIM - Nortel Meridian 1 | |
| CON-SESW-ICM-PIM11 | CSSP Ess SW ACD PIM - Nortel SL-100 | |
| CON-SESW-ICM-PIM13 | CSSP Ess SW ACD PIM - Nortel Symposium | |
| CON-SESW-ICM-PIM14 | CSSP Ess SW ACD PIM - Rockwell Galaxy | |
| CON-SESW-ICM-PIM15 | CSSP Ess SW ACD PIM - Rockwell Spectrum | |
| CON-SESW-ICM-PIM18 | CSSP Ess SW ACD PIM - Siemens Rolm 9751 CBX | |
| CON-SESW-ICM-PIM07 | CSSP Ess SW ACD PIM -Ericsson ACP1000 | |
| CON-SESW-ICM-PIM08 | CSSP Ess SW ACD PIM -Ericsson MD110 | |
| CON-SESW-ICM-PIM09 | CSSP Ess SW ACD PIM- NEC NEAX 2400/7400 | |
| CON-SESW-ICM-PIM19 | CSSP Ess SW ACD PIM-Aspect Contact Server | |
| CON-SESW-ICM-PIM05 | CSSP Ess SW ACD PIM-Avaya Definity (ECS CMS) G3 | |
| CON-SESW-ICM-PIM16 | CSSP Ess SW ACD PIM-Siemens HiCom 300E N.Amer |