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| Part Number | Description | |
| CON-SESW-ICM-95031 | CSSP Ess SW Maint.-ICM Additional Partitions | |
| CON-SESW-ICM-17035 | CSSP Ess SW Maint.-ICM Agent Reporting License | |
| CON-SESW-ICM-95035 | CSSP Ess SW Maint.-ICM Agent Reports | |
| CON-SESW-ICM-13001 | CSSP Ess SW Maint.-ICM ATT Ntwrk Interf Contrl | |
| CON-SESW-ICM-12002 | CSSP Ess SW Maint.-ICM Central Controller | |
| CON-SESW-ICM-50001 | CSSP Ess SW Maint.-ICM Cisco ICM Software Lab | |
| CON-SESW-ICM-50000 | CSSP Ess SW Maint.-ICM Cisco ICM Software Lab | |
| CON-SESW-ICM-94051 | CSSP Ess SW Maint.-ICM CTI Desktop | |
| CON-SESW-ICM-94050 | CSSP Ess SW Maint.-ICM CTI Desktop | |
| CON-SESW-ICM-95040 | CSSP Ess SW Maint.-ICM CTI Server | |
| CON-SESW-ICM-94070 | CSSP Ess SW Maint.-ICM CTI Siebel Driver | |
| CON-SESW-ICM-11045 | CSSP Ess SW Maint.-ICM Edify Peripheral Gateway | |
| CON-SESW-ICM-95090 | CSSP Ess SW Maint.-ICM Enterprise Web | |
| CON-SESW-ICM-95020 | CSSP Ess SW Maint.-ICM Gateway | |
| CON-SESW-ICM-95010 | CSSP Ess SW Maint.-ICM Gateway SQL | |
| CON-SESW-ICM-11910 | CSSP Ess SW Maint.-ICM IVR Lic Pack Per 24 ports | |
| CON-SESW-ICM-95016 | CSSP Ess SW Maint.-ICM IVR Queue | |
| CON-SESW-ICM-12001 | CSSP Ess SW Maint.-ICM Lucent DEFINITY ECS | |
| CON-SESW-ICM-12003 | CSSP Ess SW Maint.-ICM Lucent DEFINITY ECS | |
| CON-SESW-ICM-13004 | CSSP Ess SW Maint.-ICM MCI Ntwrk Interf Controller |