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| Part Number | Description | |
| CON-SESW-IPQM3X | CSSP Ess SW IP Queue Manager 3.x | |
| CON-SESW-IPQM-CLD | CSSP ESS SW IP Queue Manager Col | |
| CON-SESW-IVR4ODNS | CSSP ESS SW IP-IVR 4.X ON DEMAND LICS - SUP NOT INCL | |
| CON-SESW-ODNSPL | CSSP ESS SW IP-IVR ON DEMAND PORT LIC - 1 MONTH | |
| CON-SESW-IPCBLEAGT | CSSP Ess SW IPC Blended Agent Li | |
| CON-SESW-IPC-COMB | CSSP Ess SW IPC Comm; 2 MCS svrs; | |
| CON-SESW-IPC4XBDL | CSSP ESS SW IPC Comm; 2MCS Svr CCM4.X Unity CN Apps | |
| CON-SESW-IPC5XBDL | CSSP ESS SW IPC Comm; 2MCS Svr CCM5.X Unity CN Apps | |
| CON-SESW-IPCAGTEML | CSSP Ess SW IPC E-Mail Manager A | |
| CON-SESW-IPCAGENLC | CSSP ESS SW IPCC Agent | |
| CON-SESW-ICS-20216 | CSSP Ess SW IPCC Agent Desktop | |
| CON-SESW-ICS-20214 | CSSP Ess SW IPCC Cisco Agent Desktop with CTI | |
| CON-SESW-ICS-20215 | CSSP Ess SW IPCC Cisco Supervisor Desktop | |
| CON-SESW-ICS-20233 | CSSP Ess SW IPCC Cisco Toolkit Desktop | |
| CON-SESW-IPCNPSEE | CSSP ESS SW IPCC EE Lab for Ente | |
| CON-SESW-IPE-BUN | CSSP ESS SW IPCC Enterprise Bund | |
| CON-SESW-IPEMAILA | CSSP Ess SW IPCC ENTERPRISE EMAI | |
| CON-SESW-IPEENHAG | CSSP Ess SW IPCC ENTERPRISE ENHA | |
| CON-SESW-IPCNPSEC | CSSP ESS SW IPCC Enterprise Lab | |
| CON-SESW-IPEMEDKI | CSSP ESS SW IPCC ENTERPRISE MEDI |