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| Part Number | Description | |
| CON-ECPM-ICS-21000 | Essential SW+24x7x4 Maintenance ICM NIC | |
| CON-ECPM-ICS-22210 | Essential SW+24x7x4 Maintenance IVR Port | |
| CON-ECPM-ICS40000S | Essential SW+24x7x4 Maintenance Media Blender Solaris | |
| CON-ECPM-ICS-20110 | Essential SW+24x7x4 Maintenance Partition | |
| CON-ECPM-ICS-20101 | Essential SW+24x7x4 Maintenance SQL Gateway | |
| CON-ECPM-ICS-22110 | Essential SW+24x7x4 Maintenance Third Party CTI Connection | |
| CON-ECPM-ICS-23010 | Essential SW+24x7x4 Maintenance Web View Server | |
| CON-ECPM-CCSCMB100 | Essential SW+24x7x4 Media Blnder Agt;Min 100;Max.399 | |
| CON-ECPM-MM1X-K9 | ESSENTIAL SW+24X7X4 MobilityManager 1.1 SW/Linux OS Appl | |
| CON-ECPM-MM1.2K9 | Essential SW+24x7x4 MobilityMgr Svr SW 1.2 | |
| CON-ECPM-ICM-97610 | Essential SW+24x7x4 NAM System Manager | |
| CON-ECPM-ICM-97611 | Essential SW+24x7x4 NAM System Manager HDS | |
| CON-ECPM-ICM-97612 | Essential SW+24x7x4 NAM System Manager HDS Upgrade | |
| CON-ECPM-ICM-97130 | Essential SW+24x7x4 Network IVR Port License | |
| CON-ECPM-ICM-97131 | Essential SW+24x7x4 Network IVR Queue Slot License | |
| CON-ECPM-ICM-98302 | Essential SW+24x7x4 Network-based ICM - Small | |
| CON-ECPM-ICM-98610 | Essential SW+24x7x4 Network-based ICM System Manager | |
| CON-ECPM-ICM-98611 | Essential SW+24x7x4 Network-based ICM System Manager HDS | |
| CON-ECPM-ICM-PIM03 | Essential SW+24x7x4 SASU; ACD PIM - Alcatel 4400 | |
| CON-ECPM-ICM-PIM14 | Essential SW+24x7x4 SASU; ACD PIM - Rockwell Galaxy |