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| Part Number | Description | |
| QMIVR-3.X-UPORT25 | UPGrade 25 QM Ports to 25 IVR Ports | |
| IVR-3.X-UPORT5 | Upgrade 5 IVR 2.X Ports to 5 IVR 3.X Ports | |
| IVR-3X-3X-PORT5 | Upgrade 5 IVR 3.X Ports to 5 Later IVR 3.X Ports | |
| QM-3.X-UPORT5 | Upgrade 5 QM 2.X Ports to 5 QM 3.0 Ports | |
| QM-3X-3X-PORT5 | Upgrade 5 QM 3.X Ports to 5 Later QM 3.X Ports | |
| QMIVR-3.X-UPORT5 | UPGrade 5 QM Ports to 5 IVR Ports | |
| IVR-3.X-UPORT50 | Upgrade 50 IVR 2.X Ports to 50 IVR 3.X Ports | |
| IVR-3X-3X-PORT50 | Upgrade 50 IVR 3.X Ports to 50 Later IVR 3.X Ports | |
| QM-3.X-UPORT50 | Upgrade 50 QM 2.X Ports to 50 QM 3.0 Ports | |
| QM-3X-3X-PORT50 | Upgrade 50 QM 3.X Ports to 50 Later QM 3.X Ports | |
| QMIVR-3.X-UPORT50 | UPGrade 50 QM Ports to 50 IVR Ports | |
| QMIVR-2.X-3.X-UPG | Upgrade IP Queue Manager 2.X Version to IP IVR 3.X Version | |
| QMIVR-3.X-3.Y-UPG | Upgrade IP Queue Manager 3.X Version to IP IVR 3.Y Version | |
| SW-CCME-UL-3PTYM | User License 3rd party Multi Line Phone | |
| SW-CCM-UL-3PTYM | User license 3rd party multi line phone | |
| SW-CCM-UL-3PTYS | User license 3rd party single line phone | |
| SW-CCM-UL-7936 | User License for 7936 | |
| SW-CCM-UL-7937 | User License for 7937 | |
| VG224-MP | VG224 for Multipack | |
| VG248-ASIA | VG248 Special forAsia |