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| Part Number | Description | |
| CON-SECD-ICM-PIM17 | CSSP Ess SW+8x5xNBD ACD;PIM-Siemens;HiCom;300E;Euro/Int | |
| CON-SECD-ICM-97651 | CSSP Ess SW+8x5xNBD Additional Grid Licenses - 10 pack | |
| CON-SECD-ICM-98430 | CSSP Ess SW+8x5xNBD Advanced Services Web Server | |
| CON-SECD-ICMBLA500 | CSSP Ess SW+8x5xNBD Blended Agent Licens | |
| CON-SECD-IMA-ICM | CSSP ESS SW+8x5xNBD Blender Int. ICM-CTI Server | |
| CON-SECD-CEMSVRWAD | CSSP ESS SW+8x5xNBD CEM Server- additional instance | |
| CON-SECD-CCSNPS-EC | CSSP Ess SW+8x5xNBD CIS Customer Non Production System | |
| CON-SECD-ICS30310N | CSSP Ess SW+8x5xNBD Cisco Collaboration Server NT Package | |
| CON-SECD-ICS30310S | CSSP Ess SW+8x5xNBD Cisco Collaboration Svr Solaris iPlt Pkg | |
| CON-SECD-ICM-12005 | CSSP Ess SW+8x5xNBD ICM Aspect Expanded | |
| CON-SECD-ICM-SVRBA | CSSP ESS SW+8x5xNBD ICM Base Server Top | |
| CON-SECD-ICM-11030 | CSSP Ess SW+8x5xNBD ICM Conversant Peripheral Gateway | |
| CON-SECD-ICM-95015 | CSSP Ess SW+8x5xNBD ICM IVR Queue (96 slots) | |
| CON-SECD-ICM-11093 | CSSP Ess SW+8x5xNBD ICM PG Agent License Fee (quoted item) | |
| CON-SECD-ICM-11003 | CSSP Ess SW+8x5xNBD ICM PG Post-Routing | |
| CON-SECD-ICM-14107 | CSSP Ess SW+8x5xNBD ICM Redundant Aspect | |
| CON-SECD-ICM-14110 | CSSP Ess SW+8x5xNBD ICM Redundant Nortel | |
| CON-SECD-ICM-14307 | CSSP Ess SW+8x5xNBD ICM Redundant Sprint | |
| CON-SECD-ICM-11013 | CSSP Ess SW+8x5xNBD ICM Rockwell Galaxy PG | |
| CON-SECD-ICS-20003 | CSSP Ess SW+8x5xNBD ICM server for IPCC w/ 25 TCTI Agents |