To request a quote on an item in this list please click the Quote button
| Part Number | Description | |
| CON-SESW-ICM-17135 | CSSP Ess SW ICM Upgrade for Agent | |
| CON-SESW-ICM-17104 | CSSP Ess SW ICM Upgrade for CTI Server | |
| CON-SESW-ICM-17103 | CSSP Ess SW ICM Upgrade for PG redundancy | |
| CON-SESW-ICM-17105 | CSSP Ess SW ICM Upgrade for Redundant CTI server | |
| CON-SESW-ICM-17002 | CSSP Ess SW ICM Upgrade to Full ICR | |
| CON-SESW-ICMAGV500 | CSSP Ess SW ICM Voice Agent Lice | |
| CON-SESW-ICMAGV200 | CSSP Ess SW ICM Voice Agent Lice | |
| CON-SESW-ICMAGV1 | CSSP Ess SW ICM Voice Agt Lic. Tier 1 - 0 to 99 | |
| CON-SESW-ICMAGV400 | CSSP Ess SW ICM Voice Agt Lic. Tier3-400 to 999 | |
| CON-SESW-ICMAGV1K | CSSP Ess SW ICM Voice Agt Lic. Tier4-1k to 2499 | |
| CON-SESW-ICMAGV6K | CSSP Ess SW ICM Voice Agt Lic.Tier6-6k or more | |
| CON-SESW-ICMNPSVEC | CSSP Ess SW ICM Voice only;Non-Prod.Suite EndCust | |
| CON-SESW-ICMNPSVCP | CSSP Ess SW ICM Voice-only;Non-Prod.Suit-Cisco Part | |
| CON-SESW-ICM-11055 | CSSP Ess SW ICM VoiceTek Peripheral Gateway | |
| CON-SESW-ICMAGW1K | CSSP Ess SW ICM Web Collaboratio | |
| CON-SESW-ICMAGW500 | CSSP Ess SW ICM Web Collaboratio | |
| CON-SESW-ICMAGW1 | CSSP Ess SW ICM Web Collaboratio | |
| CON-SESW-ICMAGW200 | CSSP Ess SW ICM Web Collaboratio | |
| CON-SESW-ICS-20105 | CSSP Ess SW ICM-to-ICM Gateway | |
| CON-SESW-ICS-20399 | CSSP Ess SW ICM/NAM Non-prod Sys Upg to CTI/CIS |