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| Part Number | Description | |
| CON-SESW-AEMAILS | CSSP ESS SW CCE Advanced Email Int Mgr Srvr SW Lic | |
| CON-SESW-ACOLS | CSSP ESS SW CCE Advanced Web Int Mgr Srvr SW Lic | |
| CON-SESW-BEMAILA | CSSP ESS SW CCE Basic Email Interaction Mgr Agnt Lic | |
| CON-SESW-EBEMAILS | CSSP ESS SW CCE Basic Email Interaction Mgr Server S | |
| CON-SESW-BCOLS | CSSP ESS SW CCE Basic Web Int Mgr Srvr SW Lic | |
| CON-SESW-BCOLA | CSSP ESS SW CCE Basic Web Interaction Mgr Agent Lic | |
| CON-SESW-UEMAILS | CSSP ESS SW CCE Email Int Mgr Srvr Upgrade | |
| CON-SESW-UEMAILA | CSSP ESS SW CCE Email Interaction Mgr Agent Upgrade | |
| CON-SESW-IPCEMULT | CSSP ESS SW CCE Multichannel Options | |
| CON-SESW-EMCHPROM | CSSP ESS SW CCE Promo migrate from CEM/CCS - EIM/WIM | |
| CON-SESW-UCOLS | CSSP ESS SW CCE Web Int Mgr Srvr Upgrade | |
| CON-SESW-UCOLA | CSSP ESS SW CCE Web Interaction Mgr Agent Upgrade | |
| CON-SESW-HAEMAILA | CSSP ESS SW CCH Adv Email Interaction Mgr Agent Lic | |
| CON-SESW-HAEMAILS | CSSP ESS SW CCH Adv Email Interaction Mgr Svr SW Lic | |
| CON-SESW-HACOLA | CSSP ESS SW CCH Adv Web Interaction Mgr Agent Lic | |
| CON-SESW-HACOLS | CSSP ESS SW CCH Adv Web Interaction Mgr Svr SW Lic | |
| CON-SESW-HBEMAILA | CSSP ESS SW CCH Basic Email Interaction Mgr Agt Lic | |
| CON-SESW-HBEMAILS | CSSP ESS SW CCH Basic Email InteractionMgrSvr SW Lic | |
| CON-SESW-HBCOLA | CSSP ESS SW CCH Basic Web Interaction Mgr Agent Lic | |
| CON-SESW-HBCOLS | CSSP ESS SW CCH Basic Web Interaction Mgr Svr SW Lic |