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| Part Number | Description | |
| CON-PSES-EODNSPAL | IPCCATP ESSENTIAL SW CC ENT ON DEMAND PREM AGENT LIC-1MONTH | |
| CON-PSES-EODNSSAL | IPCCATP ESSENTIAL SW CC ENT ON DEMAND STD AGENT LIC-1 MONTH | |
| CON-PSES-HODNSPAL | IPCCATP ESSENTIAL SW CC HOSTED ON DEMAND PREM AGENT LIC | |
| CON-PSES-HODNSSAL | IPCCATP ESSENTIAL SW CC HOSTED ON DEMAND STD AGENT LIC | |
| CON-PSES-HODNSDPL | IPCCATP ESSENTIAL SW CC HOSTED ON DEMANDOUTB DIALPRT LIC | |
| CON-PSES-HODNSAG | IPCCATP ESSENTIAL SW CC HOSTED OnDemand Agent LICs | |
| CON-PSES-CCC-12 | IPCCATP ESSENTIAL SW CCC V1.2 software 20 user license | |
| CON-PSES-CCC-V12 | IPCCATP ESSENTIAL SW CCC v1.2 sw, 20 user license | |
| CON-PSES-AEMAILA | IPCCATP ESSENTIAL SW CCE Adv Email Interaction Mgr Agnt Lic | |
| CON-PSES-ACOLA | IPCCATP ESSENTIAL SW CCE Adv Web Interaction Mgr Agent Lic | |
| CON-PSES-AEMAILS | IPCCATP ESSENTIAL SW CCE Advanced Email Int Mgr Srvr SW Lic | |
| CON-PSES-ACOLS | IPCCATP ESSENTIAL SW CCE Advanced Web Int Mgr Srvr SW Lic | |
| CON-PSES-BEMAILA | IPCCATP ESSENTIAL SW CCE Basic Email Interaction Mgr Agnt Li | |
| CON-PSES-EBEMAILS | IPCCATP ESSENTIAL SW CCE Basic Email Interaction Mgr Server | |
| CON-PSES-BCOLS | IPCCATP ESSENTIAL SW CCE Basic Web Int Mgr Srvr SW Lic | |
| CON-PSES-BCOLA | IPCCATP ESSENTIAL SW CCE Basic Web Interaction Mgr Agent Lic | |
| CON-PSES-UEMAILS | IPCCATP ESSENTIAL SW CCE Email Int Mgr Srvr Upgrade | |
| CON-PSES-UEMAILA | IPCCATP ESSENTIAL SW CCE Email Interaction Mgr Agent Upgrade | |
| CON-PSES-IPCEMULT | IPCCATP ESSENTIAL SW CCE Multichannel Options | |
| CON-PSES-EMCHPROM | IPCCATP ESSENTIAL SW CCE Promo migrate from CEM/CCS - EIM/WI |