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| Part Number | Description | |
| CON-PSES-ICMASA400 | IPCCATP ESSENTIAL SW ICM Soft ACD Agt Lic.min400max.999 | |
| CON-PSES-ICMPIML01 | IPCCATP ESSENTIAL SW ICM Soft ACD PIMLET for Avaya G3 | |
| CON-PSES-ICMASA1K | IPCCATP ESSENTIAL SW ICM Soft;ACD;Agt.Lic.min.1000max2499 | |
| CON-PSES-ICMASA2K5 | IPCCATP ESSENTIAL SW ICM Soft;ACD;Agt.Lic.min.2500max.5999 | |
| CON-PSES-IPCSVRRLC | IPCCATP ESSENTIAL SW ICM Srvr IPCC Redun.Opt.Lic.Certif. | |
| CON-PSES-ICMSS7 | IPCCATP ESSENTIAL SW ICM SS7 Board | |
| CON-PSES-ICMGTWICM | IPCCATP Essential SW ICM to ICM gateway License | |
| CON-PSES-ICM-17135 | IPCCATP Essential SW ICM Upgrade for Agent | |
| CON-PSES-ICM-17104 | IPCCATP Essential SW ICM Upgrade for CTI Server | |
| CON-PSES-ICM-17103 | IPCCATP Essential SW ICM Upgrade for PG redundancy | |
| CON-PSES-ICM-17105 | IPCCATP Essential SW ICM Upgrade for Redundant CTI server | |
| CON-PSES-ICM-17002 | IPCCATP Essential SW ICM Upgrade to Full ICR | |
| CON-PSES-ICMAGV500 | IPCCATP Essential SW ICM Voice Agent Lice | |
| CON-PSES-ICMAGV200 | IPCCATP Essential SW ICM Voice Agent Lice | |
| CON-PSES-ICMAGV1 | IPCCATP Essential SW ICM Voice Agt Lic. Tier 1 - 0 to 99 | |
| CON-PSES-ICMAGV400 | IPCCATP Essential SW ICM Voice Agt Lic. Tier3-400 to 999 | |
| CON-PSES-ICMAGV1K | IPCCATP Essential SW ICM Voice Agt Lic. Tier4-1k to 2499 | |
| CON-PSES-ICMAGV6K | IPCCATP Essential SW ICM Voice Agt Lic.Tier6-6k or more | |
| CON-PSES-ICMNPSVEC | IPCCATP ESSENTIAL SW ICM Voice only;Non-Prod.Suite EndCust | |
| CON-PSES-ICMNPSVCP | IPCCATP ESSENTIAL SW ICM Voice-only;Non-Prod.Suit-Cisco Part |