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| Part Number | Description | |
| CON-PSES-60BAWIM1 | IPCCATP ESSENTIAL SW CCX 5.0 Basic-Advanced WIM Seat Qty 1 U | |
| CON-PSES-50BAWIM1 | IPCCATP ESSENTIAL SW CCX 5.0 Basic-Advanced WIM Seat Qty 1 U | |
| CON-PSES-50AQMS1 | IPCCATP ESSENTIAL SW CCX 5.0 Cisco Advanced Quality Mgmt 1 | |
| CON-PSES-60BEIM1 | IPCCATP ESSENTIAL SW CCX 5.0 Cisco Email Interaction Mgr Bas | |
| CON-PSES-X50PBOS1 | IPCCATP ESSENTIAL SW CCX 5.0 Cisco Express Preview Blended | |
| CON-PSES-50AWIM1 | IPCCATP ESSENTIAL SW CCX 5.0 Cisco Web Interaction Mgr Adv | |
| CON-PSES-50AWIM50 | IPCCATP ESSENTIAL SW CCX 5.0 Cisco Web Interaction Mgr Adv | |
| CON-PSES-50ADWIM1 | IPCCATP ESSENTIAL SW CCX 5.0 Cisco Web Interaction Mgr Adv | |
| CON-PSES-50AWIM25 | IPCCATP ESSENTIAL SW CCX 5.0 Cisco Web Interaction Mgr Adv | |
| CON-PSES-50AWIM10 | IPCCATP ESSENTIAL SW CCX 5.0 Cisco Web Interaction Mgr Adv | |
| CON-PSES-ENHSEAT1 | IPCCATP ESSENTIAL SW CCX 5.0 ENH Seat Qty 1 agent or sprvsr | |
| CON-PSES-X50EUS1 | IPCCATP ESSENTIAL SW CCX 5.0 ENH Seat Qty 1 SW Upg | |
| CON-PSES-CCXENH | IPCCATP ESSENTIAL SW CCX 5.0 ENHANCED | |
| CON-PSES-PRESEAT1 | IPCCATP ESSENTIAL SW CCX 5.0 PRE Seat Qty 1 agent or sprvsr | |
| CON-PSES-X50PUS1 | IPCCATP ESSENTIAL SW CCX 5.0 PRE Seat Qty 1 SW Upg | |
| CON-PSES-CCXPRE | IPCCATP ESSENTIAL SW CCX 5.0 PREMIUM | |
| CON-PSES-CCXSTD | IPCCATP ESSENTIAL SW CCX 5.0 STANDARD | |
| CON-PSES-STDSEAT1 | IPCCATP ESSENTIAL SW CCX 5.0 STD Seat Qty 1 agent or sprvsr | |
| CON-PSES-X50SUS1 | IPCCATP ESSENTIAL SW CCX 5.0 STD Seat Qty 1 SW Upg | |
| CON-PSES-X50SEUS1 | IPCCATP ESSENTIAL SW CCX 5.0 STD-ENH Seat Qyt 1 Upg |