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| Part Number | Description | |
| CON-ECD-ICS30310S | Essential SW+8x5xNBD Collaboration Svr Solaris iPlt Pkg | |
| CON-ECD-CCSDSK9 | Essential SW+8x5xNBD Dyn.Cont.Adap.Servr NT 128bitEncryp | |
| CON-ECD-CCSDSK8 | Essential SW+8x5xNBD Dynamic Content Adap | |
| CON-ECD-UPPGTY25 | ESSENTIAL SW+8X5XNBD HW/SW PPA0500 PhoneProxy 1.0; 25 UserLi | |
| CON-ECD-UPPGTY | ESSENTIAL SW+8X5XNBD HW/SW PPA0500; Ph. Proxy 1.0 No User Li | |
| CON-ECD-ICM-12005 | Essential SW+8x5xNBD ICM Aspect Expanded | |
| CON-ECD-ICM-SVRBA | Essential SW+8x5xNBD ICM Base Server Top | |
| CON-ECD-ICM-11030 | Essential SW+8x5xNBD ICM Conversant Peripheral Gateway | |
| CON-ECD-ICM-95015 | Essential SW+8x5xNBD ICM IVR Queue (96 slots) | |
| CON-ECD-ICM-11093 | Essential SW+8x5xNBD ICM PG Agent License Fee (quoted item) | |
| CON-ECD-ICM-11003 | Essential SW+8x5xNBD ICM PG Post-Routing | |
| CON-ECD-ICM-14107 | Essential SW+8x5xNBD ICM Redundant Aspect | |
| CON-ECD-ICM-14110 | Essential SW+8x5xNBD ICM Redundant Nortel | |
| CON-ECD-ICM-14307 | Essential SW+8x5xNBD ICM Redundant Sprint | |
| CON-ECD-ICM-11013 | Essential SW+8x5xNBD ICM Rockwell Galaxy PG | |
| CON-ECD-ICS-20003 | Essential SW+8x5xNBD ICM server for IPCC w/ 25 TCTI Agents | |
| CON-ECD-ICMAGW500 | Essential SW+8x5xNBD ICM Web Collaboratio | |
| CON-ECD-ICS-20105 | Essential SW+8x5xNBD ICM-to-ICM Gateway | |
| CON-ECD-ICS-23100 | Essential SW+8x5xNBD Maint Historical Data Server option | |
| CON-ECD-ICS-10200 | Essential SW+8x5xNBD Maint NAM Throughput (1 call/second) |