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| Part Number | Description | |
| CON-ECE-ICM-95015 | Essential SW+8x5x4 ICM IVR Queue (96 slots) | |
| CON-ECE-ICM-11093 | Essential SW+8x5x4 ICM PG Agent License Fee (quoted item) | |
| CON-ECE-ICM-11003 | Essential SW+8x5x4 ICM PG Post-Routing | |
| CON-ECE-ICM-14107 | Essential SW+8x5x4 ICM Redundant Aspect | |
| CON-ECE-ICM-14110 | Essential SW+8x5x4 ICM Redundant Nortel | |
| CON-ECE-ICM-14307 | Essential SW+8x5x4 ICM Redundant Sprint | |
| CON-ECE-ICM-11013 | Essential SW+8x5x4 ICM Rockwell Galaxy PG | |
| CON-ECE-ICS-20003 | Essential SW+8x5x4 ICM server for IPCC w/ 25 TCTI Agents | |
| CON-ECE-ICMAGW500 | Essential SW+8x5x4 ICM Web Collaboratio | |
| CON-ECE-ICS-20105 | Essential SW+8x5x4 ICM-to-ICM Gateway | |
| CON-ECE-ICS-23100 | Essential SW+8x5x4 Maint Historical Data Server option | |
| CON-ECE-ICS-10200 | Essential SW+8x5x4 Maint NAM Throughput (1 call/second) | |
| CON-ECE-ICM-13004 | Essential SW+8x5x4 Maint.-ICM MCI Ntwrk Interf Controller | |
| CON-ECE-ICS-14201 | Essential SW+8x5x4 Maintenance Alarm Tracker | |
| CON-ECE-ICS-20100 | Essential SW+8x5x4 Maintenance Application Gateway | |
| CON-ECE-ICS-30000N | Essential SW+8x5x4 Maintenance Collaboration Server NT | |
| CON-ECE-ICS-30000S | Essential SW+8x5x4 Maintenance Collaboration Server Solaris | |
| CON-ECE-ICS-20200 | Essential SW+8x5x4 Maintenance ICM Agent | |
| CON-ECE-ICS-21000 | Essential SW+8x5x4 Maintenance ICM NIC | |
| CON-ECE-ICS-22210 | Essential SW+8x5x4 Maintenance IVR Port |